Many of the interventions that are featured in the Pathways Clearinghouse report having adapted their services in response to COVID-19. This list only features those interventions for which information is available and is not necessarily comprehensive.

Intervention Description Adaptations for COVID-19

Business Solutions Customized Training Program

The Business Solutions Customized Training program offers eligible businesses grants to provide customized training to their workers with the goal of reducing poverty in New York City.

In response to COVID-19, the program has suspended in-person workforce services. The New York City Department of Small Business Services, which runs the program, is working to enable people to connect remotely with these services. For more information, visit https://www1.nyc.gov/nyc-resources/city-agency-service-updates.page.

Carreras en Salud (Careers in Health) Program

Carreras provides courses and educational and employment assistance to Latino job seekers with low incomes to help them enroll in occupational training to gain the necessary skills and credentials for jobs as a Certified Nursing Assistant (CNA) or Licensed Practical Nurse (LPN).

As of January 2021, Carreras offers remote training courses due to COVID-19. For more information, visit https://www.institutochicago.org/apps/news/article/1267878.

Center for Employment Opportunities (CEO) Prisoner Reentry Program

CEO’s Prisoner Reentry Program provides former prisoners with a preemployment class, temporary paid jobs with New York City agencies, job coaching, job development, a parenting class, and post-placement services to reduce recidivism and improve labor market prospects.

CEO began providing virtual vocational training services and added new opportunities and support services to respond to the pandemic. As of January 2021, the new opportunities include the Returning Citizen Stimulus program, which provides cash assistance to people in reentry and a new resource guide for frontline staff. For more information, visit https://ceoworks.org/blog/meeting-the-need-how-ceo-has-responded-to-covid.

Center for Employment Training (CET) Program

CET provides out-of-school youth with occupational skills training and job placement assistance to prepare participants for employment and help them secure jobs.

In March 2020, CET transitioned to online learning using the web-based Canvas Learning Platform and implemented social distancing in their in-person labs. For more information, visit https://cetweb.edu/covid-19/.

Greater Avenues for Independence (GAIN)

GAIN provides a series of education, training, and work readiness activities tailored to participants’ education and skill levels to help recipients of federal financial assistance to families with children and no or low incomes increase their employment and earnings.

This program is operated at the county level in California, and, as a result, each county may have responded differently to the pandemic. Although we do not have information for all counties, we have learned that the Los Angeles County GAIN program is offering high school equivalency classes online. For more information, visit https://lacoegain.org/.

Integrated Basic Education and Skills Training (I-BEST)

I-BEST helps people without a high school diploma or GED develop basic skills and receive occupational credentials.

In March 2020, all I-BEST sites transitioned to online instruction for both basic education and occupational training.

Job Corps

Job Corps provides individualized education, vocational training, residential support, comprehensive health services, counseling, and job placement assistance, typically in a residential setting, to economically disadvantaged youth to help them become more responsible and obtain employment.

In March 2020, Job Corps temporarily suspended in-center operations to protect the health of students. In April 2020, Job Corps implemented distance learning at each center. To learn more, visit https://jobcorps.gov.

Jobs-First Greater Avenues for Independence (GAIN) Program

Jobs-First GAIN emphasizes a rapid employment strategy to help recipients of federal financial assistance to families with children and no or low incomes improve their earnings and employment outcomes.

In response to COVID-19, the intervention is primarily serving clients over the phone and online. For more information, visit https://dpss.lacounty.gov/en/jobs/gain.html.

Per Scholas Sectoral Employment Program

Per Scholas provides a computer technician training program, internships, soft-skills training, and supportive services to participants who are low income to help them obtain computer certification and find jobs in the information technology sector.

In March 2020, Per Scholas began using remote learning technology for classes across 12 national sites. The program also began providing a student user guide and instructional videos to support the transition and began loaning technology equipment to students who needed it. For more information, visit https://perscholas.org/news/uncertainty-takes-versatility/.

Project Quality Employment Through Skills Training (QUEST)

Project QUEST provides financial resources and supportive services to people with low income to help them complete occupational training programs, pass certification exams and obtain credentials, and access well-paying jobs in the health care industry.

In March 2020, Project QUEST began providing services virtually, including information sessions, regular meetings with coaches, and provision of financial and supportive services. For more information, visit questsa.org.

STRIVE Employment Model

The STRIVE program provides soft-skills training, employment placement assistance, and computer access to improve employment outcomes and reduce recidivism for formerly incarcerated individuals who had recently reentered society.

In April 2020, STRIVE made several changes in order to help foster greater connection between students and staff. They began holding three separate onboarding calls to get to know new students, began holding daily Zoom meetings between clients and staff, and began holding Job Club meetings twice weekly instead of once weekly. Staff members also began checking in with clients more frequently than they had prior to the pandemic. For more information, visit https://www.mdrc.org/publication/pivoting-and-planning-strive-s-pandemic-progress.

Thresholds Individual Placement and Support (IPS)

The Thresholds IPS Employment Services aims to quickly secure competitive employment for clients with serious mental health and substance abuse issues and a history of arrest or incarceration.

In March 2020, Thresholds implemented daily phone check-ins and telehealth visits with clients and implemented social distancing and safety precautions for essential in-person client meetings. In May 2020, Thresholds began supporting a new coronavirus mental health crisis hotline. For more information, visit https://www.thresholds.org/a-message-from-ceo-mark-ishaug-about-covid-19/ and https://www.thresholds.org/2020/05/.

Urban Alliance’s High School Internship Program

The Urban Alliance’s High School Internship program aims to prevent high school seniors from becoming disconnected from higher education and the workforce through a paid internship program bundled with pre-work basic job training, continued soft-skill and job-specific training, mentorship, and access to services for program alumni.

As of January 2021, where possible, the Urban Alliance provides remote work options for high school interns. The organization also operates a student support fund for those who are unable to work remotely as well as additional workforce development training opportunities. For more information, visit https://theurbanalliance.org/covid-19-resources-and-response/.

Wisconsin Regional Training Partnership (WRTP) Sectoral Employment Program

The WRTP provides certificate programs in health care and construction, soft skills training, case management, and supportive services to help people with low incomes find and keep better paying jobs and to meet local industry needs.

As of January 2021, WRTP has adapted their intake process to an online format and currently offers all of their services via Zoom.

Year Up

Year Up offers training and work experience in the information technology and investment operations fields to young adults to help them access careers with good pay and advancement opportunities.

As of January 2021, Year Up conducts all informational sessions, interviews, and onboarding activities virtually. For more information, visit https://www.yearup.org/seize-opportunity.

YouthBuild

YouthBuild provides education, training, and other supportive services to youth with low incomes who are disconnected from high school and from the workforce with the goal of reengaging youth in employment and education.

In June 2020, YouthBuild formalized a partnership with Penn Foster, a workforce development platform, to offer online skills training and diploma and credential programs to all participants. For more information, visit https://youthbuild.org/youthbuild-usa-taps-workforce-development-pioneer-to-create-new-pathways-to-economic-opportunity/